Postage and Shipping is charged at a rate of $12.95 Australia wide. 

Deliveries are to Australian destinations only. They are currently shipped with Australia Post Receipted Delivery but our courier service may be changed at our discretion.

Terms and conditions of delivery time by Australia Post vary from time to time and are beyond our control.

Receipted Delivery means that you must sign a receipt before the parcel/s will be left.

There are several places to which Australia Post has conditional delivery, i.e. there may be weight limits due to subcontractors, high-rise building limits, remote location requirements, etc.

If you are not available to sign on delivery, or other Australia Post conditional delivery restrictions apply, your order will be delivered to an Australia Post outlet for your collection where possible. You will be advised by a card in your mailbox when and where parcels are available for collection.

You may change our delivery instructions on request; e.g. leave parcel at the back door; however we will not take responsibility if you do not receive it for any reason nor can we track the postal progress of the parcel.

If you do not receive your Receipted Delivery parcel/s, or one or more are missing you can notify us by email at info@naturesquest.com.au.
Include the Receipted Delivery barcode numbers of any parcels you have received and a telephone number where we can contact you. We will advise you of our progress tracking the missing articles.

Replacement items will be dispatched at our discretion after we have made reasonable tracking attempts.

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.
“The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.